Privacy Policy

Last Updated: 4/28/2025

This Privacy Policy describes how RKApolloGemsandJewels (referred to as "we," "us," or "our") collects, uses, and shares personal information of users of our website, www.rkapollogemsandjewels.com.

1. Information We Collect

We may collect the following types of personal information from you:

Information you provide directly:
- Contact Information: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, and shipping/billing address.
- Order Information: When you make a purchase, we collect details about the products you order, your payment information (processed securely by Wix Payments or other payment gateways), and transaction history.
- Account Information: If you create an account, we collect your username and password.
- Communications: Records of your correspondence with us (e.g., emails, chat logs).
- User Content: Any reviews, comments, or other content you post on our Site.
Information We Collect Automatically:
- Usage Data: We collect information about how you interact with our Site, such as the pages you visit, the products you view, the links you click, and the duration of your visit.
- Device Information: We may collect information about your device, including your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies (like Wix Analytics) to collect information about your browsing activities. These technologies help us personalize your experience, analyze website traffic, and improve our Site.

2. How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Maintain Our Services: To process your orders, manage your account, provide customer support, and ensure the functionality of our Site.
To Personalize Your Experience: To tailor the content and products displayed on our Site to your interests and preferences.
To Communicate With You: To send you order confirmations, shipping updates, respond to your inquiries, and provide other service-related communications.
Marketing and Promotional Purposes: With your consent (where required by law), we may send you newsletters, promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time (see "Your Choices" below).
To Improve Our Site and Services: To analyze website usage, identify trends, and make improvements to our Site, products, and services.
To Detect and Prevent Fraud: To protect against fraudulent transactions and other illegal activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We may share information with third-party service providers who assist us in operating our Site, processing payments (e.g., Wix Payments, PayPal), fulfilling orders, sending emails, conducting marketing activities, and analyzing website traffic. These providers are contractually obligated to protect your information.
Wix.com: Our Site is hosted on the Wix.com platform. Your information may be stored on Wix.com's servers and processed according to their privacy practices. We encourage you to review the Wix Privacy Policy.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., court order, government investigation).
With Your Consent: We may share your information with third parties with your explicit consent.

4. Your Choices

You have the following choices regarding your personal information:

Access and Correction: You may access and update your account information by logging into your account on our Site. You can also contact us at rkapollogemsandjewels@gmail.com to request access to or correction of your personal information.
Cookies: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies.
Account Deletion: You can request to delete your account by contacting us at rkapollogemsandjewels@gmail.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

5. Data Security

Our website, hosted on the secure Wix.com platform, prioritizes the security of your personal information. Wix employs robust security measures to protect its infrastructure and the data it processes. Within this secure environment, we also implement reasonable technical and organizational measures designed to safeguard the personal data you provide to us through our website. These measures may include encryption during data transmission, secure storage on protected servers, and restricted access to your information by authorized personnel. While we strive to protect your data, it's important to understand that no online platform or transmission method can guarantee absolute security. We continuously review and update our security practices to maintain a high level of protection for your information within the capabilities of our hosted platform.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RK Apollo Gems and Jewels

175 Katra Mashroo, Dariba Kalan, Chandni Chowk, Delhi, 110006.

rkapollogemsandjewels@gmail.com